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Trustindex verifies that the original source of the review is Google.
Have recently had three replacement windows installed by REP and are delighted with the work done.
As a result of an admin. issue some of the windows initially arrived without the required toughened glass.However, our splendid fitter Kyle immediately spotted the error and all was rectified within 24 hours .
Even the best of organisations make mistakes, the real test is how they respond in such circumstances. The response of REP to this slight glitch was top class hence the 5 star rating.
Taan Bacha
Trustindex verifies that the original source of the review is Google.
Great service and a stunning job. Very happy with the quality and choice of door. Excellent value too. Great team work at REP
Rovert Ross
Trustindex verifies that the original source of the review is Google.
From quote to finished product, namely eight triple glazed windows installed to perfection, everyone has been so Professional, friendly and courteous, making the whole experience memorable. The end result has made a huge difference to the warmth and soundproofing of Our home, We wish it had been done earlier.
Many thanks REP, keep up the good work and We will have no hesitation in telling Our Friends and Neighbours where to go for quality made windows at a competitive price installed to a very high standard.
Many thanks,
Trevor& Sylvia Ross.
Lesley Lee
Trustindex verifies that the original source of the review is Google.
Had 2 new front windows installed in a Victorian house. From start to finish engaging with this company has been amazing & great customer service. The two guys who fitted them Rob & John were very professional & attention to detail was really good. Left my property very clean & no mess
Karen Sanderson
Trustindex verifies that the original source of the review is Google.
We wanted to use a local firm & from the start REP Windows stood out. We didn't need to chase for a quote & they were the only company to contact us back when promised. Excellent team, Harry, Lee, Nick, Ben & Kyle (sorry if I have missed someone) have all been professional, helpful & efficient throughout. We had all windows & both doors replaced, no question was left unanswered, very tidy & prompt. Would highly recommend.
Sophie Martin
Trustindex verifies that the original source of the review is Google.
Lovely, knowledgable staff. We had our new bay window fitted by John and Paul who were very helpful and friendly. Would recommend!
Sam Wade
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Had all of our windows and two french doors replaced by REP and they were absolutely excellent. From the initial survey, through the production process and to the fit, everyone was friendly, helpful and professional. Would highly recommend REP.
Matthew Healy
Trustindex verifies that the original source of the review is Google.
Absolutely superb service from making the initial call to the new window being fitted! I had a massive window smashed at the front of my restaurant, i stressed the importance of getting it fixed asap and the team at REP didn't let us down, they were honest about the time line, the cost was low in comparison to others in the area and the fitting team were great! would 100% use again! thanks guys
Richie Powell
Trustindex verifies that the original source of the review is Google.
So impressed with REP who were recommended to me by a local Handyperson whose own work is spot on.
Initially impressed as REP identified that my tilt and slide door could be fixed whereas a larger local company never mentioned fixing and just wanted to replace the whole unit. This saved me several thousand. The door’s mechanism had actually broken so on opening the whole very heavy door would fall on me - not a desirable outcome! The actual job involved fixing the aforementioned door and additionally installing two new panes of Pilkington high spec glass-one in a UPVC frame and the other in wood. Both were done to a high standard and look great!
Dean and Caleb who came to do the job were polite, tidy, and went above and beyond including fixing part of my front door lock which Dean noticed and assisting in diagnosing why the lock in the tilt and slide is somewhat grumpy.
In closing I should add that from my initial call to completion the team at REP have been excellent communicators, reasonably priced, reliable and a pleasure to do business with.
I will definitely recommend to anyone seeking similar work needing doing.
Update June 2025
Based on our experience above we have had REP back to put in further replacement windows. Paul the installer as with the previous installers was excellent in all respects. He also fixed a fault to our sliding doors that pre-date us owning the house and whilst doing this noted further faults from work “completed” prior to us living here, and which we had been unaware of. These were also quickly remedied. We are very thankful, super impressed including at the consistency with which the company keep their high standards.
Alan Parsons
Trustindex verifies that the original source of the review is Google.
We have REP gradually replacing the glazing in our windows. They did an excellent job today on our front living room window. They replaced the leaded glazing with clear glazing and it makes so much difference. Two very helpful fitters - David and Paul. Very pleased.
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